Alert maintenance

Activate Alerts
By default alerts are turned off.  You can enable alerts easily from the alert maintenance screen.  You must specify the alert thresholds, which resources are measured and which resources will receive the defined alert.

LYNQ provides your organisation with a number of pre-defined Management Alerts which can be configured to monitor performance, quality, or availability for either employees or equipment. Users that are assigned as a group owners will automatically receive Management Alerts for group members (employees or equipment) as defined in groups

A management alert can be configured in such a way that an alert will be triggered when certain conditions in the organisation are not met.  An alert can be configured to automatically generate an issue.  You may want to consider an alert as a warning and an issue as a problem that requires root cause analysis. The problem (issue) needs investigating and to avoid any repeat issues arising, corrective action taken.

Alerts can be configured to:

• Generate a message (Visible in the message centre and  dashboards and reports)
• Generate an email (sent externally via SMTP)
• Generate a production issues (visible in the issue log and other dashboards and reports)

Default alerts available