Message center

Messaging Shop Floor
Shop floor users don’t usually have their own domain accounts or email accounts but with the message center you can share information with these users easily.

The message centre allows you to send and receive messages to and from the shop floor and review alerts generated through alert maintenance.  The messages you see in the message center are only related to your own user seat.  Messages are sent internally in LYNQ.
 

To send a message

1. From LYNQ home page click on message centre
2. Click New to create new message
3. In the To field select the recipient
4. Enter a subject
5. Enter your message in the body section
6. Click Send

Messages can be sent by employees from the workbench where the message button has been added to the terminal design.  Messages from the shop floor are sent dependant upon the group security and message settings in Home, Advanced Settings, General 

Employees working in the workbench do not have the ability to select who the message is sent to.  The recipient of the message is determined by the owners of the group(s) that the employee is a member of.  Groups are associated to the employee in seat maintenance and Group Owners are associated to Users.