Why are my shifts showing as not set?

Top Tips

If you are not immediately seeing shift changes after updating your work unit properties you may need to tick the rebuild checkbox on the work unit record.

Problem:

I have a new work unit that needs the same shift applied as our current resources. These resources however show as having shift 'Not set' this shift does not exist, yet there is a defined shift pattern showing on the graphical planning board. How can I fix this?
 

Cause(s):

• The shift used to existed but has since been deleted. The graphical planning board has retained the original shift pattern.

Solution(s):

• Create a new shift 
• Apply shift to applicable work units

See related articles for further information on shifts.