Reversing transactions

Correcting Mistakes
Dealing with a high volume of posting issues is not good use of your time.  You may want to review your processes to ensure that users are using the workbench correctly.  Some validation is performed only on posting to Enterprise Resource Planning and good discipline is required

Transactions with a status of posted cannot be edited.  To amend a posted transaction, the transaction must be reversed using the Unpost function.  When unposting a transaction, the transaction will be reversed in Enterprise Resource Planning and the status of the transaction in Workforce will change from posted to Unposted.  Transactions with a status of unposted can be edited and re-approved and posted again to Enterprise Resource Planning.

To reverse a posted transaction

1. Click Transaction Review
2. Click on the Approved Tab
3. Select the correct date filter to locate the posted transaction
4. Select the transaction to edit and click Unpost.
5. The status of the transaction will change to PendingUnposting

The next time LYNQ api executes the integration, the transaction will be reversed in Enterprise Resource Planning and the status of the transaction in LYNQ will change to Unposted.  The transaction will be reversed on the original transaction date.