Reporting status of an operation

Re-open Operation
Don’t forget report status can be used to re-open a completed operation

Once you have completed a task, you can use the report function to mark the operation as complete.  The status field on the report screen allows you to change the status of a task. 

The options for changing status are

• No change
• Complete
• Re-open

When a task is processed as complete the task will disappear from the workbench screen and a new transaction for a status change is generated.  When a task is processed as re-open the task will re-appear on the workbench screen and a new transactions for a status change is generated.

To report a task as complete

1. Click on the Task
2. Click on Report
3. Select Complete from the Status lookup   
4. Click on Report

To report re-open a task

1. Click on the Task
2. Click on Report
3. Select Re-open from the Status lookup   
4. Click on Report

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