Messages

Clocked in Status
Unless configured otherwise, the employee will only be able to send and receive messages within the workbench.  Refer to the advanced user guide to learn how to configure external emailing of messages.

Once clocked into the workbench an employee will have instant access to messages that have been sent and received to/from their immediate line manager. It's advisable to review all messages prior to starting any work activities for the day. If there are any unread messages the mail icon will appear orange to alert the employee to check their messages.

The following steps describe how to read messages

1. Select Messages
2. Double click on the unread message
    

The following steps describe how to send messages

1. Select Messages.
2. Select New.
3. Enter a value in the subject field.
4. Enter a value in the body field.
5. Select Send.

The message will be sent automatically to the employee's line manager. The message center indicator will change color on the line manager's screen to indicate they have a new message.